Telephone helplines (Article 24, Convention on preventing and combating violence against women and domestic violence)

Definition

Parties shall take the necessary legislative or other measures to set up state‐wide round‐the‐clock (24/7) telephone helplines free of charge to provide advice to callers, confidentially or with due regard for their anonymity, in relation to all forms of violence covered by the scope of this Convention.

Related terms:

Parent term:

Chapter IV – Protection and support (Convention on preventing and combating violence against women and domestic violence)

Sibling terms:

General obligations (Article 18, Convention on preventing and combating violence against women and domestic violence)
Information (Article 19, Convention on preventing and combating violence against women and domestic violence)
General support services (Article 20, Convention on preventing and combating violence against women and domestic violence)
Assistance in individual/collective complaints (Article 21, Convention on preventing and combating violence against women and domestic violence)
Specialist support services (Article 22, Convention on preventing and combating violence against women and domestic violence)
Shelters (Article 23, Convention on preventing and combating violence against women and domestic violence)
Support for victims of sexual violence (Article 25, Convention on preventing and combating violence against women and domestic violence)
Protection and support for child witnesses (Article 26, Convention on preventing and combating violence against women and domestic violence)
Reporting (Article 27, Convention on preventing and combating violence against women and domestic violence)
Reporting by professionals (Article 28, Convention on preventing and combating violence against women and domestic violence)